Perspectives of Innovations, Economics and Business

  Previous Article | Back to Volume | Next Article
  Abstract | References | Citation | Download | Preview | Statistics
Volume 13
Issue 1
Online publication date 2013-04-21
Title The impact of E-government implementation on the organizational structure: The case of Jordan
Author Rifat O. Shannak
The application of E-government initiative in Jordan had widely spread milestones in terms of achievement, these achievements has changed the means of communication between the government different ministries and directories through websites. This research studied the level of E-government application and the changes in the organizational structure needed to reach the optimal customer service. Data collected through the interview with personnel in the Ministry of Information and Communication Technology and Electronic Government Program from, the websites of the Ministry of Education and the Income and Sales Tax Directorate, and the United Nations E-government Readiness Biannual Report. 
This study found that the E-government application level is conventional with some utilization in the vertical integration, and the effect on the structure is not clear except for the new technology-related positions that have emerged due to the changes in the communication methods.
Al-Azzam, Ahmed Hassan Mohammed, 2001. E-government in Jordan: The possibilities of the application, unpublished Master Thesis, Jordan, Yarmouk University 

Alomari, H., 2006. “E-Government architecture in Jordan: A comparative analysis,” Journal of Computer Science, Vol.2(11), pp.846-52

Al-Omari, H., Al-Omari, A., 2006. “Building an e-Government e-trust infrastructure,” American Journal of Applied Sciences, Vol.3(11), pp.2122-130

Alomari, M, Woods, P., Sandhu, K., 2012. “Predictions for e-Government adoption in Jordan,” Information Technology & People, Vol.25(2), pp.207-34

Al-Shboul, MA., and Alsmadi, I., 2010. “Jordan E-government challenges and progresses,”  I. J. Advanced Corporate Learning, Vol.3(1), pp.37-41

Alsohybe, Nabeel T., 2007. “The implementation of E-Government in The Republic of Yemen: An empirical evaluation of the technical and organizational readiness,” Unpublished PhD Thesis, Capella University

Bannister, F., 2001. “Dismantling the silos: Extracting new value from IT investments in public administration,” Information Systems Journal, Vol.11, pp.65-84

Burn, J. Robins, G., 2003. “Moving towards e-Government: A case study,” Logistics Information Management, Vol.16(1), pp.25-35

Capgemini, 2006. On line availability of public services: How is Europe progressing? Web based survey on electronic public services, Report of the 6th measurement, Bruxelles 

Chatfield, A., Alhujran, O., 2009. “A cross-country comparative analysis of E-government service delivery among Arab countries,” Information Technology for Development, Vol.15(3), pp.151-70

Dawes, Sharon S. and Eglene, Ophelia., 2004. “New models of collaboration for  delivering e-government services: A dynamic model drawn from multi-national research,” The 5th Annual Digital Government Research Conference (dg.o 2004), May 24-26, 2004 in Seattle, WA, USA

Elsheikh, Y, Cullen, A., Hobbs, D., 2008. “e-Government in Jordan: Challenges and opportunities,” Transforming Government: People, Process and Policy, Vol.2(2), pp.83-103

Hakken, D., 2010. “Computing and the crisis: The significant role of new information technol- ogies in the current socio-economic meltdown,” Triple C, Vol.8(2), pp.205-20

Laudon, K., Laudon, J., 2012. Management information system: Managing the digital firm, 12th, USA: Edition, Pearson

Layne, K., Lee., J., 2001. “Developing fully functional E-government: A four stage model,” Government Information Quarterly, Vol.18(2), pp.122-36

Lee, Hak Chong, 1964. “On information technology and organization structure,” The Academy of Management Journal, Vol.7(3), pp.204-10 

Li, Z., 2009. “How E-government affects the organisational structure in Chinese government,” AI & Soc, Vol.23, pp.123-30 

Liu, H., Li, K., 2006. “Strategic implications of emerging Chinese multinationals: The Haier case study,” European Management Journal, Vol.20(6), pp.699-706 
Navarra, D., 2006. “The governance architecture of global ICT programmes: A case study of e-government in Jordan,” PhD Thesis, London School of Economics and Political Science, London

Peters, B., 2001. The future over governing, University Press of Kansas 

Reddick, Christopher, G., 2004. “Empirical models of e-Government growth in local governments,” e-Service Journal, Vol.3(2), pp.59-84

Surinder, B., 2006. “Impact of information technology on organizational effectiveness: A conceptual framework incorporating organizational flexibility,” Global Journal of Flexible Systems Management, Vol.7(1-)2, pp.15-25

United  Nations  Department  of  Economic  and Social Affairs, 2010. UNDESA: Leveraging E-government at a Time of Financial and Economic Crisis, United  Nations  e-Government  Survey

Keywords e-Government, implementation, Jordan, organizational structure, performance
Pages 5-16
Download Full PDF Download
  Previous Article | Back to Volume | Next Article
Search in articles
Journal Published articles
PIEB 611
Journal Hits
PIEB 1778479
Journal Downloads
PIEB 28555
Total users online -