Perspectives of Innovations, Economics and Business

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Volume 3
Issue 3
Online publication date 2009-12-07
Title Knowledge-intensive business services: A brief overview
Author Katalin Dobrai, Ferenc Farkas
Abstract
In the last decade of the 20th century knowledge has gained importance in the economy. This lead to the emergence of knowledge-based activities: knowledge-intensive  organizations, and particularly knowledge-intensive services. These 
organizations function as external knowledge sources for other organizations. Their performance depends largely on professional knowledge. Since their performance has an impact on the success of their clients, it is important to look at those factors which influence the knowledge transfer between service provider and client organization. Based on theory and empirical research, the paper addresses the specific aspects of knowledge transfer from knowledge-intensive business service organizations to client organizations.  
Citation
References
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Dobrai, K., Farkas, F., 2008. “Knowledge-based organizations: Examining knowledge processes in public-serving nonprofit organizations”, International Journal of Knowledge, Culture and Change Management, Vol.8, No.2, pp.9-22

Dobrai, K., Farkas, F., 2009. „Knowledge creation in the co-operation between knowledge-intensive business services and client organizations - A theoretical approach”, Advances In Management, (India), Vol.2, No.6, pp.7-12

Dobrai, K., Farkas, F., 2007. “Professional service organizations meeting the challenges of a changing business environment”, International Journal of Knowledge, Culture and Change Management (Australia), Vol.7, No.3, pp.73-84 

EMCC, 2005. “Sector Futures. The KIBS Sector”, European Monitoring Centre on Change. www.eurofound.europa.eu /emcc/content/source/eu06028a.html?p1=ef_publication&p2=null. (accessed: March 7, 2007)

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Makó, Cs., Csizmadia, P., Illéssy, M., Iwasaki, I., Szanyi, M., 2009. “Organizational innovation in the manufacturing sector and the knowledge intensive business services”, Hungary-Japan Joint Research Project

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Skjolsvik, T., Lowendahl, B., Kvalshaugen, R., Fosstenlokken, S., 2007. “Strategies for client co-production and knowledge development”, California Management Review, Vol.49, No.3, pp.110-128

Toivonen, M., 2004. Expertise as business. Long-term development and future prospects of knowledge-intensive business services (KIBS), Dissertation, Helsinki University of Technology. www.tut.fi/units/tuta/tita/ tip/Haataja _ISPIM2005.pdf (accessed: March 5, 2007)

Keywords Knowledge-intensive business services (KIBS), client organization, client knowledge
DOI http://dx.doi.org/10.15208/pieb.2009.40
Pages 15-17
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