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Volume 8
Issue 2
Online publication date 2011-08-12
Title Business intelligence as support to knowledge management
Author Jelica Trninic, Jovica Durkovic, Lazar Rakovic
Abstract Knowledge management is becoming an increasingly important business resource not only in the development and innovation process, but also in securing an organization’s competitiveness and survival in the environment. In view of the fact that there is no full consent as regards adopting a universal definition, knowledge management can be regarded as a concept encompassing methods of simplifying, enhancing, sharing, distributing and creating knowledge within an organization. The dominant approach of contemporary business operations is based on business intelligence, which, including Data Warehouse as its integral part, represents a highly significant component in knowledge management. As the application of information technologies provides the key support in conducting all business activities, from operative to highly complex ones, this article considers the significance and functional application of data warehouses in the knowledge management system.   
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Đurković, J., Trninić, J., Vuković, V., and Raković, L., 2010.
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Giovinazzo, W., 2000. Object-oriented data warehouse design, Upper Saddle River, NJ: Prentice-Hall

Gottschalk, P., 2005. Strategic knowledge management technology, London: Idea group

Kerschberg, L., (n.d.). Knowledge management in heterogeneous datawarehouse environments, Retrieved April 15, 2010 from Scientific Literature Digital Library and Search Engine:

Kimball, R., Mundy, J., and Thornthwaite, W., 2006. The Microsoft Data Warehouse Toolkit, Hoboken, NJ: John Wiley and Sons

Schwartz, D., 2006. Encyclopedia of Knowledge Management. London: Idea Group Reference

White, C., 2005. The role of business intelligence in knowledge management, Retrieved April 16, 2010, from BeyeNETWORK:
Keywords Knowledge management, business intelligence; data warehouse.
Pages 35-40
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